At Health Tech Store, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help with our return and exchange policy, in compliance with the Egyptian Consumer Protection Law.

• Eligibility: Items must be returned within 14 days of receipt. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
• Process: To initiate a return or exchange, please contact our customer service team at Info@Health Tech Storehub.com with your order number and reason for the return. We will provide you with instructions on how to return your item.
• Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within a specified number of days.
• Exchanges: If you wish to exchange an item, please contact us with the details of the item you wish to exchange for. Exchanges are subject to product availability.
• Shipping Costs: Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.